Client Profiles & Fundamental Requirements

We collaborate with diverse national and international clients, each possessing unique needs, preferences, markets, and product portfolios. Every client falls into one of the following categories and must meet specific essential conditions.

Client Profiles

  • You specialize in servicing or selling products requiring maintenance or repair.
  • Your business involves servicing or selling parts for/to other enterprises, installers, technicians, or service professionals.
    (Business to Business / B2B)
  • Your focus is directly selling parts to consumers, particularly in DIY markets.
    (Business to Consumer/ B2C)

Fundamental Requirement:

Access to parts catalogs containing exploded views or drawings, along with comprehensive parts lists, is essential. These catalogs may be compiled into PDF files, encompassing entire catalogues. Alternatively, they can consist of individual drawings originating from the CAD/Engineering department, complemented by structured data from ERP/PDM or other systems. 

clients background

Clients that happily utilize spareparts.live

What our customers say

With spareparts.live, our spare parts return shipments decreased substantially, resulting in a return on investment of fewer than two months.

Due to the fast and easy implementation, we could go live within a month from kick-off. And another significant benefit is without any involvement from IT.

Jaap van Gelderen
International Service Development Manager
JDE

We are always looking at increasing our customer experience and spareparts.live does that.

We have seen a significant increase in traffic to our spare parts engine but, more importantly, a much higher conversion rate. And therefore, a massive rise in customer satisfaction.

Jeroen van Drunen
Business Manager Spare Parts
WASCO

This product is brilliant. At Elekta, using this solution, we converted a messy 1000-page catalogue and fixed all the data errors in just a couple of days. We are now migrating all the catalogues worldwide.

We use it for thousands of spare parts for our Linac and MRI products. Our customers are all internal, i.e. Field Service Engineers.

We have saved ££££££s on time, efficiency and accuracy improvements. It’s not often you get a win-win solution.

Michael Bergstrom
Technical Documentation Consultant
Elekta

Powerful software to easily digitalize our parts manuals. It makes it easier for our customers to order the correct spare part(s) while minimizing the risk of ordering the wrong spare part. Keep up the excellent work with adding new functionalities to improve UX.

Jaap Kalfsbeek
Director Business Development
Royal Reesink B.V.

Valuable software to digitize part books and make them interactive. With this solution, we had the advantage of easy CMS integration, more parts ordered through our website and fewer wrong parts ordered by our customers.

Rik Wassink
Online marketeer
Waterkracht

This solution makes it easy for our customers to use our old parts books online and order the right parts for their machines with a mouse click.

Peter Langebeeke
President, Co-owner
Lely Turf Inc.

It’s true what they say:
If you can’t beat them, join them.”

I had the honour and privilege to implement the product and services a couple of years ago, and we still benefit from our choices. Not only do they have the best product which continuously develops, but the level of service is also outstanding and exactly what we needed. Keep up the Good Work!

Daniël Cornelies
Product Content Management
Wasco

Try Free

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Upload your document here. To choose the correct document, please see examples in the picture aside.

Upload a catalogue as 1 PDF or a ZIP with PDF drawings + Excel file with the bills of materials.

If in doubt, schedule a free Q&A session.

NOTE: Requests from free email accounts are not processed!

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of 30 days
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Contact

tablet and mobile with spareparts.live user interface / Electronic Parts Catalog (EPC)