Spare Parts navigator
for machines and manufacturers
provide better service
sell more spare parts
reduce wrong deliveries
increase support staff efficiency
- Visually select parts on drawing/exploded view
- On-line available 24/7
- Easy to link with Webshops, service and dealer portals
- Increased service efficiency
- Less downtime: happy customers
- Higher growth potential
- Easy revenue with high margins
- More business without adding staff
- Reduced logistic costs
Why improve your spare parts business
Improving your spare parts services are a WIN-WIN. Your customers are primarily interested in uptime of your product. Reducing downtime is a WIN for them. The easier you can make it for customers and your own service staff to find, order and pick the correct part, the fewer people you need.
Traditional parts ordering processes – based on parts lists, drawings, photos, telephone calls – are error-prone. Wrong deliveries cause severe administrative and logistic costs, let alone the frustrations and pressure they create.
Spare parts are typically sold with excellent margins. So the more you can easily sell, the more profitable your organization will become.
Quick and easy 24/7 selection of the correct parts is crucial to be successful! Enjoy more revenue, more savings, and more time for business improvements.
How spareparts.live helps you
The benefits of improving your spare parts business are clear to you. But you can’t see how to get started, as it looks complex and time consuming? With spareparts.live it is not!
Your organization typically already has the required information available, just not in the correct formats for an interactive Electronic Parts Catalog. You have (CAD) drawings, exploded views, parts catalogs (PDF or even on paper), parts lists/bill of materials, parts information in your ERP-system.
Spareparts.live helps you in 3 steps:
1. Process drawings and parts lists
Import CAD drawings, bill of materials (BOM), existing parts catalogues, and easily integrate information from sub-suppliers into spareparts.live. After automatic analysis and conversion, images and data are linked, combined and ready for online use.
2. Add the result to your website or service/dealer portal
No complex IT-work: Just enter a web link parameter, activate spareparts.live for your Webshop or Service Portal, and you’re ready to go. The visual part selector will become available via a slide-out tab.
3. Provide better and more profitable parts services
Have your customers, dealers and service engineers staff find, select and order the correct parts for their configuration.. in their language, 24/7 and without your support. Hook up the ordering process to your logistics system and send the right parts. Enjoy happy, returning customers and get better references which help to grow your business.