Customer case: Jacobs Douwe Egberts Professional – Worldwide ‘Single point of truth’ for all parts information, reduction of order errors and customer questions

Jacobs Douwe Egberts Professional

Customer case: Jacobs Douwe Egberts Professional Worldwide ‘Single point of truth’ for all parts information, reduction of order errors and customer questions Jacobs Douwe Egberts(JDE) is the world’s leading pure-play coffee company, headquartered in The Netherlands. A team of more than 12.000 coffee champions unite to deliver brands in more than 80 countries around the […]

Customer case: Royal Reesink – Increased customer satisfaction and reduction in the number of incorrectly ordered spare parts

Royal Reesink

Customer case: Royal Reesink Increased customer satisfaction and reduction in the number of incorrectly ordered spare parts Royal Reesink is market leader as an international distributor and service provider in the field of high quality machinery, parts and services for landscape maintenance, internal transport, warehouse design, civil engineering and the agricultural sector.  Hendrik Reesink started his one-man business in […]

Customer case: Gröninger Cleaning Systems – Language barrier and time zones are no longer an issue and the customer always gets the right part

Gröninger Cleaning Systems

Customer case: Gröninger Cleaning Systems Language barrier and time zones are no longer an issue and the customer always gets the right part Gröninger Cleaning Systems is a global supplier, designer and manufacturer of cleaning systems and equipment. The company has been supplying complete systems since 1947, from turnkey units to complex turn-key solutions. Each installation […]

Customer case: Waterkracht – significant efficiency gain in parts ordering process by using exploded views

waterkracht-featured

Customer case: Waterkracht Significant efficiency gain in parts ordering process by using exploded views Waterkracht designs, manufactures and supplies effective cleaning solutions. They offer a suitable cleaning machine or high-pressure cleaner for every situation that can clean quickly, thoroughly and on a large scale. Challenge In addition to its own products and associated parts, Waterkracht […]